1. What services and in how many days can I request a refund?
- You have the right to request and receive a refund within 24 hours if you are within Europe, the USA or any other country. However, you may need to provide a valid reason why you want to make a refund and some of our services do not apply to the refund policy, which includes dedicated servers, domains, account funds (credit) and management services ( plugin setup package or any other package that falls under this category), and we may also decline your refund request if our payment gateway (e.g. PayPal, other) does not provide the refund option or the fees are too high . If you want to refund requests to your PayPal, we will not be able to refund the PayPal fee due to the new user agreement in PayPal. In the event You open the Refund Request, Your refund request will be processed within 3 business days and the processing time will not count as the days of services used for the Refund Policy. You can request the Refund Request at any time on our Discord Ticket Support, WhatsApp or email. Once the Refund Request is completed, you will no longer be able to purchase the same service to prevent future abuse.

Last Modification: 12/05/2020